April 8, 2020
We have been blessed to witness such great acts of kindness and generosity during this difficult and trying time. An anonymous angel worked closely with a Wisconsin based grocery store and organic farm to deliver 70 bags of groceries to our staff at Rochester East Health Services. Our staff has been dedicated to serving our residents throughout this pandemic, working long hours, leaving little time for themselves and their families.
The Poynette, Wisconsin based Piggly Wiggly donated cans of tuna, granola bars, and other non-perishable items in addition to the bags of groceries. OrgaNick Pastures in Rio, Wisconsin also donated 75 dozen eggs from their organic farm.
In addition to the bags of groceries for our staff, special notes were left on the windshields of their cars recognizing their courage and tireless effort:
“Dear Rochester East Staff,
Thank you for all that you do!
You face risks every day with unwavering commitment and love. We sincerely appreciate all of your efforts. Please continue to keep yourself and your residents as safe and healthy as possible. We love you! – Anonymous”
We would like to thank Piggly Wiggly owner Brandon Sosinsky in Poynette, WI, OrgaNick Pastures in Rio, WI, and the individual who coordinated this extraordinary effort for their time and donations. The impact you have made through your generosity will last a lifetime.
April 6, 2020
As we continue to navigate the effects of the coronavirus in our community and we receive guidance from health authorities on how best to protect our residents, we wanted to provide an update on the steps we are taking at our center. As always, it is the health, well-being, and safety of our residents and our staff that remain our primary priority.
- We are continuing to follow guidance from the CDC, CMS, the Minnesota Department of Health, as well as Olmsted County Public Health.
- We are continuing to restrict all visitation to our center, except for certain compassionate care (i.e. end of life) visits. In those cases, visitors are limited to a specific room, must perform proper hand hygiene, and wear personal protective equipment.
- We are actively screening all employees, vendors, medical partners, and compassionate care visitors prior to entering the building.
- Facemasks and other personal protective equipment (PPE) are being worn at all times by staff, healthcare partners, and any approved compassionate care visitors in accordance with CMS guidance.
- While we have adequate supplies of PPE, we are following CDC guidance on conservation of materials.
- When tolerated, we are having residents cover their nose and mouth when caregivers are in the room.
- In lieu of in-person visits, we are continuing to assist residents and loved ones in communicating using alternative methods such as phone calls and video chats.
- While we have discontinued group activities, our staff continues to find ways to brighten spirits and keep our residents active and engaged.
We value open communication with our residents, their primary contacts, and our staff, and will continue to provide updates and information to them directly. We will also provide updates on our website as necessary to keep families and loved ones informed of our response to the virus.
Lastly, we want to take this opportunity to recognize our amazing staff who continue to inspire us with their strength and fortitude and who care for our residents during these challenging times. We are truly blessed that each of them is a member of our family.
April 4, 2020
We are posting this update in an effort to keep you informed about actions we are taking at Rochester East Health Services as it relates to COVID-19. We understand that these are unusual and difficult times and we are working to provide timely and useful information to our residents’ loved ones.
It is with deep sadness that we confirm the passing of two of our residents due to complications from COVID-19. Our condolences go out to the family and loved ones of these residents during this difficult time.
As of today, four non-clinical staff members and one additional resident have tested positive for the virus. The resident is receiving care at Rochester East in an isolation setting in compliance with CDC guidance, while the staff members are recovering at home. We will continue to work closely with the Minnesota Department of Health and local public health to ensure we can continue to care for our residents in a healthy and safe manner.
We understand that these are unusual and difficult times and we will continue to communicate updates to all of our residents, their loved ones, and our staff.
Despite our considerable efforts to prevent the virus from entering our center, we are sorry to report that we have confirmed cases of COVID-19 at Rochester East Health Services. Following the confirmation, we immediately informed our residents, their family and their responsible parties, as well as our staff and medical partners. We are taking all precautionary steps possible to stop the spread of this virus within our center.
We will continue to work closely with the Minnesota Department of Health and local public health to ensure we can continue to care for our residents in a healthy and safe manner.
For everyone’s safety, we will maintain our restriction on all visitors to our center in accordance with guidelines from CMS and the CDC. We will continue to actively screen all employees, vendors, medical partners, and compassionate care visitors prior to entering the building.
We are humbled by the dedication our care givers have to the health, safety, and well-being of those we serve. We are working tirelessly to provide patient-centered, quality and compassionate care to each resident in our center.