Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Rochester East Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

Rochester Health Services East is a trusted, leading provider of long-term skilled nursing care and short-term rehabilitation in Rochester, Minnesota. The facility has served Olmsted and surrounding counties for more than 30 years. We have a strong, long-standing partnership with both Mayo Clinic Health System and Olmsted Medical Center, including physicians and Nurse Practitioners who care for our patients throughout the week. To ensure our patients feel prepared for transitional care, and that we know our patients before they admit, we have a liaison that visits all our patients in the hospital before they admit to our care. We share what they can expect for physical, occupational and speech therapies weekly. We also like to understand their preferences for meals, community involvement interests, and goals for care.

In a recent customer satisfaction survey, we are proud to share that 100% of Consumers felt prepared to manage their condition at home upon discharge and 95% of our residents reported they would choose this facility again should the need arise.

Leadership Team

Admissions–Karen Eaker

“I have worked at the Rochester East facility for more than 30 years. I love welcoming new residents and families and making them feel welcomed and comfortable. I am a patient and staff advocate. I love getting to know the patients and families and learning their background.”