Our Culture

An employee and a resident interacting together.

As a member of the North Shore Healthcare family, our dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Rochester Health Services East’s goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

Our Values

Trust

We strive to instill confidence through listening, responding and delivering on commitments made.

Engagement

We provide and encourage ongoing opportunities to play an active role in care delivered.

Respect

We consider our residents to be part of our family.

Passion

We deliver our services with desire and compassion.

Competence

We continually offer training and education to our team to strengthen their ability to provide quality care to our residents.

Leadership Team

Director of Social Services–Loryn Fox

“I am very glad I decided to pursue a career in long term care. There is nothing that compares with the relationships I have built with the residents and their families. I am grateful for them every day.”

Admissions–Karen Eaker

“I have worked at the Rochester East facility for more than 30 years. I love welcoming new residents and families and making them feel welcomed and comfortable. I am a patient and staff advocate. I love getting to know the patients and families and learning their background.”

Executive Director–Steve Jobe

“I believe that you have to care about people to work in healthcare and that is and always has been my focus is the people we care for.  I like people and I like the operations side of the business; that is my passion. I like to set a direction and goals and make new and innovative things happen and redefine how we operate to provide the best care.”

Director of Nursing–Donna Horn

“I have worked in long term care since 1992 and simply love what I do.  I want to make a difference and try hard to leave something positive behind me when I leave. As we all know, long term care can be challenging, but with a strong team those challenges make us stronger as we have the privilege to make a difference in the lives of those we care for.”

Our Story

Rochester Health Services East is a trusted, leading provider of long-term skilled nursing care and short-term rehabilitation in Rochester, Minnesota. The facility has served Olmsted and surrounding counties for more than 30 years. We have a strong, long-standing partnership with both Mayo Clinic Health System and Olmsted Medical Center, including physicians and Nurse Practitioners who care for our patients throughout the week. To ensure our patients feel prepared for transitional care, and that we know our patients before they admit, we have a liaison that visits all our patients in the hospital before they admit to our care. We share what they can expect for physical, occupational and speech therapies weekly. We also like to understand their preferences for meals, community involvement interests, and goals for care.

Successes

Rochester Health Services East is passionate about providing superior care and our staff works diligently to be the right choice for families looking for long term and rehabilitation services. In a recent customer satisfaction survey, we are proud to share that 100% of Consumers felt prepared to manage their condition at home upon discharge and 95% of our residents reported they would choose this facility again should the need arise.